Privacy Policy
This website, acerolling.ca (the “Site”), is operated by Biddy Enterprises Ltd. (“Biddy Enterprises”, “we”, “us”, “our”), 1505 Barrington St, Halifax, Nova Scotia, B3J 3K5, Canada. We respect your privacy and handle personal information in accordance with applicable Canadian privacy law, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada’s Anti-Spam Legislation (CASL).
1. Information we collect
The Site is an informational website. It has no user accounts or online checkout. It has one contact form. We collect personal information only in the following ways:
- Information you send us. If you use our contact form or email us (for example to request wholesale pricing or a custom quote), we receive the details you provide, such as your name, business name, email address, phone number, product of interest and message. The form sends your message to our email inbox; the Site does not keep a copy of form submissions.
- Technical information. Like most websites, our web hosting provider may automatically record technical information when you visit, such as your IP address, browser type, device type, pages requested and the date and time of the request. This is used to deliver the Site, keep it secure and understand general usage.
At the time of writing, the Site does not use advertising cookies, tracking pixels or third-party analytics. If we add them in the future, we will update this policy.
2. How we use your information
- To respond to your inquiries and provide quotes, product information and customer service.
- To process and fulfil orders and manage our business relationship with you.
- To operate, secure and improve the Site.
- To comply with legal obligations.
We do not sell your personal information.
3. Consent
By contacting us you consent to our collecting, using and keeping the information you send us for the purposes described in this policy. You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us using the details below.
4. Commercial electronic messages (CASL)
We will only send you promotional emails or other commercial electronic messages if you have given consent or where the law otherwise permits. Every promotional message will identify us and include a working way to unsubscribe. You can also unsubscribe at any time by emailing info@biddyenterprises.ca.
5. Sharing your information
We share personal information only when necessary and only with:
- service providers that help us operate the Site and our business (for example web hosting, email, shipping and payment providers), who may only use the information to provide services to us;
- professional advisors, such as accountants and lawyers;
- authorities or other parties where required or permitted by law, or to protect our rights and safety.
Some of our service providers may store or process information outside Canada, including in the United States, where it may be subject to the laws of that jurisdiction.
6. Retention and safeguards
We keep personal information only as long as needed for the purposes described above or as required by law, and then delete or anonymize it. We use reasonable physical, organizational and technical safeguards to protect your information, but no method of transmission or storage is completely secure.
7. Your rights
You may ask us to confirm whether we hold personal information about you, to give you access to it, to correct it, or to delete it, subject to legal limits. To make a request, contact us at the address below. We may need to verify your identity before responding. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.
8. Age
The Site and the products shown on it are intended for adults of legal age only. We do not knowingly collect personal information from minors. If you believe a minor has sent us personal information, please contact us and we will delete it.
9. Links to other websites
The Site may link to other websites, such as www.biddyenterprises.ca. We are not responsible for the privacy practices of other sites, and we encourage you to read their policies.
10. Changes to this policy
We may update this policy from time to time. The effective date at the top of this page shows when it was last changed.
11. Contact us
Privacy questions, requests or complaints:
Biddy Enterprises Ltd.
1505 Barrington St, Halifax, Nova Scotia, B3J 3K5, Canada
Email: info@biddyenterprises.ca